PT or FT Customer Service Liaison
Foundation Title and Escrow Series, LLC Foundation Title and Escrow Series, LLC Johnson City, TN Johnson City, TN Part-time Full-time Part-time Full-time Estimated:
$24.
7K - $31.
2K a year Estimated:
$24.
7K - $31.
2K a year Foundation Title & Escrow Series, LLC is looking for a Customer Service Liaison to join our growing and winning team.
What We Do We process Residential and Commercial Real Estate transactions.
We make the often-complicated aspect of those transactions as painless and seamless as possible for everyone involved, while creating a positive and memorable experience for buyers and sellers.
Working Smarter Not Harder Thinking outside of the box, our experienced title experts utilizing vast resources combined with our specialized systems to create the finest closing experience in real estate.
Why We Do It We recognize that we have the unique opportunity to play a vital role in making dreams come true; and that for most, this is a once maybe twice in a lifetime experience.
Our desire is to disrupt and challenge the status quo because we believe that everyone deserves to have their interest protected, while receiving white glove service JOB SUMMARY Our customer service liaison provides services by implementing administrative systems, procedures, and policies.
S/He is also responsible for monitoring administrative projects.
DUTIES & RESPONSIBILITIES Responds quickly to a multi-line telephone system; answers and routes calls Greets customers, vendors, job applicants, and other visitors in a courteous, friendly, and timely manner Provides entry level administrative support including but not limited to data entry, filing, scanning, copying, and coordinating calendars Sorts and routes mail, correspondence, packages, and messages for timely delivery to appropriate parties Gives pulled file requests to the appropriate personnel as requested Processes incoming searches/inquiries via email Coordinates meetings and organizes catering Maintains reception area(s) and conference room(s); keeps areas tidy Coordinates and implements office services (e.
g.
, purchasing of office supplies) Communicates operating policies to customers and clients Responsible for presenting and obtaining results from customer survey Obtain pictures, testimonials, etc to be used for marketing Assists with special events Performs other duties as assigned by supervisor Adheres to company policies and guidelines QUALIFICATIONS & ERXPERIENCE No prior experience required EDUCATION A high school diploma is required.
CERTIFICATIONS, LICENSES, INSURANCE No certifications, licenses, or insurance are required.
KNOWLEDGE No prerequisite knowledge is required for this position SKILLS Adaptable:
displays the capability to adapt to new, different, or changing requirements Attentive to details Business fundamentals:
recognizes the importance of maintaining privacy and confidentiality of company information, as well as that of customers and co-workers, and complies with intellectual property laws Critical thinking:
uses logical thought processes to analyze and draw conclusion Customer focused:
is pleasant, courteous, and professional when dealing with internal and external customers or clients Dependable and reliable:
displays responsible behaviors at work Initiative:
demonstrates a willingness to work and seeks out new work challenges Integrity:
treats others with honesty, fairness, and respect Planning and organizing:
plans and prioritizes work to manage time effectively and accomplishes assigned tasks Problem solver:
demonstrates the ability to apply critical thinking skills to solve problems by generating, evaluating, and implementing solutions Professional:
maintains a professional demeanor at work Reading:
understands written sentences and paragraphs in work-related documents; can apply what is learned from written material to work situations Respectful:
works effectively with those who have diverse backgrounds Team player:
demonstrates the ability to work effectively with other Technology:
uses information technology and related applications to convey and retrieve information; demonstrates strong computer/typing skills in Microsoft Office, email programs, and internet browsers Telephone skills, including a pleasant phone voice and etiquette Verbal communication:
maintains open lines of communication with others Writing:
uses standard English to clearly communicate thoughts, ideas, and information in written for ESSENTIAL JOB FUNCTIONS (including physical requirements) This position requires repetitive use of a keyboard, bending, sitting, squatting, and simple grasping.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$24.
7K - $31.
2K a year Estimated:
$24.
7K - $31.
2K a year Foundation Title & Escrow Series, LLC is looking for a Customer Service Liaison to join our growing and winning team.
What We Do We process Residential and Commercial Real Estate transactions.
We make the often-complicated aspect of those transactions as painless and seamless as possible for everyone involved, while creating a positive and memorable experience for buyers and sellers.
Working Smarter Not Harder Thinking outside of the box, our experienced title experts utilizing vast resources combined with our specialized systems to create the finest closing experience in real estate.
Why We Do It We recognize that we have the unique opportunity to play a vital role in making dreams come true; and that for most, this is a once maybe twice in a lifetime experience.
Our desire is to disrupt and challenge the status quo because we believe that everyone deserves to have their interest protected, while receiving white glove service JOB SUMMARY Our customer service liaison provides services by implementing administrative systems, procedures, and policies.
S/He is also responsible for monitoring administrative projects.
DUTIES & RESPONSIBILITIES Responds quickly to a multi-line telephone system; answers and routes calls Greets customers, vendors, job applicants, and other visitors in a courteous, friendly, and timely manner Provides entry level administrative support including but not limited to data entry, filing, scanning, copying, and coordinating calendars Sorts and routes mail, correspondence, packages, and messages for timely delivery to appropriate parties Gives pulled file requests to the appropriate personnel as requested Processes incoming searches/inquiries via email Coordinates meetings and organizes catering Maintains reception area(s) and conference room(s); keeps areas tidy Coordinates and implements office services (e.
g.
, purchasing of office supplies) Communicates operating policies to customers and clients Responsible for presenting and obtaining results from customer survey Obtain pictures, testimonials, etc to be used for marketing Assists with special events Performs other duties as assigned by supervisor Adheres to company policies and guidelines QUALIFICATIONS & ERXPERIENCE No prior experience required EDUCATION A high school diploma is required.
CERTIFICATIONS, LICENSES, INSURANCE No certifications, licenses, or insurance are required.
KNOWLEDGE No prerequisite knowledge is required for this position SKILLS Adaptable:
displays the capability to adapt to new, different, or changing requirements Attentive to details Business fundamentals:
recognizes the importance of maintaining privacy and confidentiality of company information, as well as that of customers and co-workers, and complies with intellectual property laws Critical thinking:
uses logical thought processes to analyze and draw conclusion Customer focused:
is pleasant, courteous, and professional when dealing with internal and external customers or clients Dependable and reliable:
displays responsible behaviors at work Initiative:
demonstrates a willingness to work and seeks out new work challenges Integrity:
treats others with honesty, fairness, and respect Planning and organizing:
plans and prioritizes work to manage time effectively and accomplishes assigned tasks Problem solver:
demonstrates the ability to apply critical thinking skills to solve problems by generating, evaluating, and implementing solutions Professional:
maintains a professional demeanor at work Reading:
understands written sentences and paragraphs in work-related documents; can apply what is learned from written material to work situations Respectful:
works effectively with those who have diverse backgrounds Team player:
demonstrates the ability to work effectively with other Technology:
uses information technology and related applications to convey and retrieve information; demonstrates strong computer/typing skills in Microsoft Office, email programs, and internet browsers Telephone skills, including a pleasant phone voice and etiquette Verbal communication:
maintains open lines of communication with others Writing:
uses standard English to clearly communicate thoughts, ideas, and information in written for ESSENTIAL JOB FUNCTIONS (including physical requirements) This position requires repetitive use of a keyboard, bending, sitting, squatting, and simple grasping.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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