Member Service Representative
3.
9 Johnson City, TN Johnson City, TN $15 an hour $15 an hour 6 days ago 6 days ago 6 days ago Appalachian Community Federal Credit Union (ACFCU) is seeking a Member Service Representative to join our Team at our Johnson City and Gray branches.
This position is for you if you:
Want to work in a culture that is focused on kindness, integrity and ownership; Are passionate about providing an unsurpassed member experience through excellent customer service; Have a knack for finding a better and compliant way to get the job done; Want to tell our members about ACFCU products and services that may benefit them; and Love a fast-paced working environment ACFCU is Calling you.
The basic duties and responsibilities of a Member Service Representative include, but are not limited to:
Provide members with an excellent service experience every time Provide ACFCU product and service referrals using our benefit statements of Save Time, Save Money, Make Money, Offer Convenience and Peace of Mind Accurately perform general teller duties such as open new member accounts, process member deposits, withdrawals, loan payments, or other transactions by phone or in the branch Resolve member problems and/or complaints or direct to appropriate person Balance cash drawer and perform teller cash recycler duties Maintain working knowledge of regulatory compliance related to financial services Provide Member Service Representative coverage at other branches (Kingsport, Rogersville and Norton, VA) as needed.
Mileage over the normal commute to work is reimbursed.
Education requirements:
High school diploma or equivalent is required; BS degree preferred Experience requirements:
No prior experience is required.
.
ACFCU will train you in the Appy Way.
ACFCU is an Equal Opportunity Employer.
Estimated Salary: $20 to $28 per hour based on qualifications.
9 Johnson City, TN Johnson City, TN $15 an hour $15 an hour 6 days ago 6 days ago 6 days ago Appalachian Community Federal Credit Union (ACFCU) is seeking a Member Service Representative to join our Team at our Johnson City and Gray branches.
This position is for you if you:
Want to work in a culture that is focused on kindness, integrity and ownership; Are passionate about providing an unsurpassed member experience through excellent customer service; Have a knack for finding a better and compliant way to get the job done; Want to tell our members about ACFCU products and services that may benefit them; and Love a fast-paced working environment ACFCU is Calling you.
The basic duties and responsibilities of a Member Service Representative include, but are not limited to:
Provide members with an excellent service experience every time Provide ACFCU product and service referrals using our benefit statements of Save Time, Save Money, Make Money, Offer Convenience and Peace of Mind Accurately perform general teller duties such as open new member accounts, process member deposits, withdrawals, loan payments, or other transactions by phone or in the branch Resolve member problems and/or complaints or direct to appropriate person Balance cash drawer and perform teller cash recycler duties Maintain working knowledge of regulatory compliance related to financial services Provide Member Service Representative coverage at other branches (Kingsport, Rogersville and Norton, VA) as needed.
Mileage over the normal commute to work is reimbursed.
Education requirements:
High school diploma or equivalent is required; BS degree preferred Experience requirements:
No prior experience is required.
.
ACFCU will train you in the Appy Way.
ACFCU is an Equal Opportunity Employer.
Estimated Salary: $20 to $28 per hour based on qualifications.
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